GENERAL FAQs
Why do some packs say “New recipe”? What has changed in the new FULFIL recipe?
At FULFIL, we are always exploring ways to meet our consumers' needs and evolving taste preferences. We are transitioning the manufacture of selected flavours to a new plant factory with a new recipe and a new allergen profile including the addition of peanut flour and hazelnut flour. This change is clearly labelled on the packaging, and the relevant bars feature a “New Recipe” message on the front of pack. All of the new recipes have a lower sugar content and the packaging uses a third less plastic. The new bars that now have updated allergen information are:
- Salted Caramel
- Brownie
- Hazelnut Whip
- Peanut & Caramel
- Peanut Butter
What are the benefits of Fulfil bars?
FULFIL bars are a great option for a snack between meals, as well as for after exercise. In fact, FULFIL bars are high in protein and low in sugar. Each 55g bar contains at least 18g of protein, less than 3g of sugar and nine added vitamins.
For which occasions are FULFIL bars suitable?
FULFIL bars are suitable for a wide range of occasions including pre or post-workout, a snack between meals or as a tasty treat with your cup of tea in the evening!
Are the updated FULFIL bars suitable for vegetarians?
No, Fulfil bars are not suitable for vegetarians.
Are the updated FULFIL bars vegan?
No, Fulfil bars are not suitable for vegan diets
What allergens are in FULFIL Bars?
All nutritional information can be found on pack and in the website nutritional description.
WHAT VITAMINS ARE ADDED TO FULFIL BARS?
The vitamins added are Thiamine (vitamin B1), Riboflavin (vitamin B2), Niacin (vitamin B3), Vitamin B6, Folic Acid, Vitamin B12, Pantothenic acid, Vitamin C and Vitamin E.
I’m worried about additives
All our ingredients are carefully selected and used in line with applicable food safety regulations. We clearly list all ingredients on pack so consumers can make informed choices.
Are FULFIL Bars suitable for children?
No, FULFIL bars are not recommended for children for two reasons. First, we use sugar alcohols (erythritol and maltitol) to reduce sugar content*. While safe ingredients, they can cause extra gas and loose bowel movements in sensitive individuals, with children potentially experiencing stronger reactions if consuming large amounts.
Second, vitamin levels in our bars are based on adult reference intakes, which are often higher than children's requirements. FULFIL 40g bars provide a minimum of 22% of the NRV for 9 vitamins based on adult needs.
*Excessive consumption may produce laxative effects. This product should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.
Are FULFIL bars gluten free?
FULFIL bars contain OATS or are made in a facility that handles cereals containing GLUTEN. For this reason, we cannot guarantee that FULFIL bars are suitable for people with coeliac disease.
If you have any concerns about your diet, please consult your doctor.
Are FULFIL bars Halal?
The following flavours are Halal certified: Dark Chocolate Salted Caramel, White Chocolate Cookies and Cream and White Chocolate Peanut and Caramel.
We are currently working towards achieving this certification for all our flavours.
Where does the protein in FULFIL come from?
The protein in FULFIL bars comes mainly from milk proteins, collagen and soy.
Why did I receive the original recipe version of Fulfil?
As we phase in our new recipes, you may receive a product made to our existing recipe. Please note that the images and ingredient information shown online reflect the new recipe, which now includes peanut flour and hazelnut flour.
I don’t find the new allergens are labelled clearly enough
Some of these bars have a new allergen profile and now contain peanut and hazelnut flour. The list of all ingredients and allergens is clearly labelled on back of pack, in line with UK food labelling regulations. To help our consumers identify which bars have changed, we have added a “New recipe” call-out on the front of pack. In addition, and to make the new allergen profile even clearer, we have enhanced communication with consumers on our website and with social media campaigns.
As recipes can change over time, we always encourage consumers to check the ingredients and allergen information on product packaging.
ORDER FAQs
How do I add a product to my basket
To add a product to your basket, simply click the "Add to cart " button located under the products price. This will automatically add the product to your basket.
How can I pay for my order
FULFIL processes all payments using Stripe secure payments. All prices are displayed and charged in Pounds.
When will I receive my order
Completed orders are dispatched within a two day time frame & sent via a courier service. Please be aware our warehouse does not operate on weekends. Please note during specific times of the year of high demand, new product launches, Christmas, Black Friday etc delivery times may be longer.
How can I cancel my order
If you would like to cancel your order, please complete the order form here: If your order has been processed you will not be able to cancel. Once you have paid for your order and it has been processed it cannot be refunded.
My order is incorrect
If there is an issue with your order, please complete the form here and we will assist you. Please include your order number in your query.
Who do I contact when I have received a damaged product
If there is an issue with your order, please complete the form here and we will assist you.
How do I use my newsletter signup discount code
To use your discount code, enter the code in the ‘discount code’ box at the checkout.
My delivery has not arrived!
If there is an issue with your delivery, please complete the Order Concerns form and one of our team will assist you.
Can I collect directly from FULFIL
We do not offer a collection service.
How many bars are in each box
Each box contains 15 bars, 55g in size. Our mixed cases can vary but generally contain 10 bars.
Where is my order
Please check your order confirmation email for the estimated delivery date. We will send you another email when your order leaves the warehouse.
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HIGH PROTEIN
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LOW SUGAR
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9 VITAMINS
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GREAT TASTE